Careers

Set up in 1997, BCF is committed to raising awareness about breast cancer through talks, events and publications that advocate early detection through regular screening, as well as supporting survivors and their families through various befriending and training activities.

If you share our vision and mission, we invite you to be part of our highly motivated team who serves with passion. We have openings for the following positions:

Interested applicants are invited to submit a detailed resume to BCF at hr@bcf.org.sg. Only shortlisted candidates will be notified.

*Singapore Cancer Registry, Trends in Cancer Incidence in Singapore 2010 – 2014

RE: JOB POSTING

DATE: 26 September 2019

Position Title: Manager/Senior Manager
Department: Finance, Administration & HR (“F&A”) Team
Reports to: General Manager (“GM”)

Statement of Purpose:

The Manager/Senior Manager of F&A leads the F&A Team to administer the financial operations, office administration and human resource administration of Breast Cancer Foundation (“BCF”), in support of BCF’s two other teams: Awareness Communications & Education; and Survivors & Volunteers.

The F&A Team typically has between 2 to 3 permanent staff.

Major Duties and Responsibilities:

  • Finance & Accounting
    • Smooth running of the finance department, including book-keeping, financial administration and procurement functions
    • Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Executive Committee (“Exco”) and Subcommittees, or pursuant to applicable regulations
    • Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures
    • Maintenance of all financial records
    • Ensure that material assets of BCF are accounted for and properly safeguarded
  • Working Capital and Cash-Flow Management
    • Proper management of receivables, payables and inventories
    • Proper recording of donations, grants and sponsorships
    • Monitoring cash-flow and ensuring adequate cash for current operations and expenses
    • Administration of BCF’s investments with guidance / instructions from the Investment Subcommittee and monitoring / reporting compliance with BCF’s investment guidelines
  • Planning, Budgeting & Forecasting
    • Assisting the GM in the formulation of BCF’s Annual Operating Budgets / Plans and Strategic Plans
    • Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments
    • Presenting such plans, budgets, forecasts and estimates to the Exco and relevant subcommittees for approval
    • Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco
  • Corporate Governance
    • Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines
    • Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist
    • Ensuring that BCF’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.
    • Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators
    • Administer BCF’s Grievance and Whistleblowing Policies
    • Administer BCF’s Conflict of Interests Policies
    • Administer BCF’s Risk Governance Framework, including monitoring and periodic reporting of catalogued risks and action items
    • Preparation of Minutes for Exco Meetings; Audit Subcommittee Meetings and HR Subcommittee Meetings
    • Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.
  • Internal Controls
    • Drive a strong internal control culture within BCF
    • Ensure compliance with internal control processes, via close monitoring, random checks, and periodic review of policies and processes with a view to improving BCF’s internal control policies and procedures
    • Reporting to the Audit Committee and liaising with BCF’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner.
  • Office Administration

Supervise the F&A Team with respect to:

    • Monitoring and ensuring general cleanliness, safety and operability of BCF’s premises for the purposes of enabling staff to efficiently perform their duties and ensuring a safe and suitable environment for members and volunteers to participate in activities on-site
    • Managing the office pantry, stationary and supplies, and ensuring the proper functioning of office infrastructure including computers, network and digital storage spaces
    • Managing the storage spaces (including the safe), cabinets and shelves within BCF’s premises
    • Monitoring security and access controls to the office
    • Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of BCF’s premises
    • Assisting the GM and Exco in liaising with the Landlord or Head Lessor on lease-related matters
    • Liaising with contractors and other service providers in relation to work to be undertaking on BCF’s premises
  • Human Resource Administration

Supervise the F&A Team with respect to:

    • Administering the HR Policies of BCF, including providing administrative support to the HR Subcommittee, GM and other Heads of Departments with respect to hiring, staff appraisals and other human resource matters
    • Performing background checks on prospective employees, collecting annual declarations from staff and maintaining all staff records
    • Administering the staff leave system, overtime and off-in-lieu policies, and assisting the GM to monitor staff leave utilization, punctuality and other performance indicators
    • Administering staff benefits
    • Assisting the HR Subcommittee to periodically review staff benefits, including medical insurance coverage
    • Assisting the HR Subcommittee with periodic staff surveys, salary benchmarking exercises and other HR initiatives
    • Assisting the GM to plan and organize staff functions or events (including lunches to celebrate festivities and farewell lunches), retreats and off-sites, which may from time to time include Exco, Subcommittee members and/or other volunteers or members
    • Administering payroll for staff
    • Onboarding of new staff

 

  • Counterparty Monitoring

Supervise the F&A Team with respect to:

    • Maintaining a register of all contracts, agreements and MOUs entered into by BCF, and monitoring all obligations owed by BCF or owing to BCF

 

  • Fundraising Monitoring

Supervise the F&A Team with respect to:

    • Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that BCF’s KYC and AML processes are complied with (where applicable)
    • Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the GM and Exco)
    • Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)
    • Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by BCF, and monitoring all obligations owed by BCF or owing to BCF, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

 

  • General Matters
    • Support the GM and colleagues, when called upon, to ensure success of BCF’s events and activities
    • Perform any other duties tasked by the GM for the benefit of BCF, provided it is not in conflict with internal control procedures and SOPs of BCF

 

CREDENTIALS

The ideal candidate for the role of Senior Manager of the Finance, Administration & Human Resources would possess the following experience and attributes:

Qualifications

  • Degree in Accountancy or equivalent

Experience

  • A minimum of 8 years’ working experience with 2-4 years spent in a leadership / team management capacity.  Prior experience in a Voluntary Welfare Organization would be a definite advantage.
  • Experience and expertise as an accountant, human resource manager and office administrator
  • Competent in excel and other financial software tools.
  • Good command of spoken and written English.
  • Knowledge of the Charities Act, Accounting Standards, and related legislation, regulations and standards

Leadership Attributes

  • Ability to think strategically and creatively.
  • Ability to influence and motivate staff.
  • Leadership style that is inclusive, respectful and involved.
  • Ability to interact and work with people at all levels.
  • Meticulous, adaptable and able to multi-task.

DATE: 21 JUNE 2019

Position Title: Executive, Member Support
Department: Support & Volunteer (S&V)
Reports to: Manager, S&V

Statement of Purpose:
The Member Support Executive will be part of a dynamic and energetic support and volunteer team that functions as specialists who develop, coordinate and implement integrated programmes that reflect the mission and vision of Breast Cancer Foundation (BCF) of saving lives with early detection education and advocacy, and improving survivor well-being by providing a distinctive and differentiated standard of empathy, care, compassion and support to women diagnosed with breast cancer and their families at the earliest onset in their journey from discovery through to recovery.

Specialists within S&V will each own and be accountable for their specific portfolios – Volunteer Management, Member Programmes, and Member Support – as well as work closely with cross-functional colleagues to achieve wider organisational goals.

Job Purpose:
BCF’s members comprises of women diagnosed with and survivors of breast cancer, their caregivers and family members, as well as supporters and volunteers. The Member Support Executive plays a key role in providing front line and administrative support to Support & Volunteer Department and attending to members and public queries. The Executive will also assist to brief members about BCF’s various programmes, activities and events and an understanding of BCF’s overall mission.

Major Duties and Responsibilities:
• Attend to various queries, feedback and requests through various customer service and member channels (front-line calls and walk-in public enquiries via counter, telephone and e-mails), and provide appropriate resolutions as required, with an aim to recommend improvements and to enhance customer and member experience.
• Brief all members on various programmes and activities in BCF.
• Maintain high level of quality service and ensure that queries are promptly handled in a professional and courteous manner with the aim to establish good relationship with members and encourage them to be more active in activities or events organised by BCF.
• Create, record and manage the member database management system including member interfaces, details, contacts and Customer Relations Management (CRM) system that will facilitate an understanding of supporters’ and members needs for the purposes of direct relationship management and maintain appropriate tracking and reporting.
• Coordinate and support member engagement activities and programmes such as:
o Daily Healing Through The Arts (HTTA) activities attendance (sign-in sheet), operation, coordinating of classes and participation fees collection.
o Monthly Support Groups
o Wig Loan fitting & Knitted Knockers appointments
o BCF Celebration Events
o BCF Annual (Pink) Outing
• Responsible in administrative tasks in relation to the above job duties mentioned, including others such as:
o monthly reports
o meeting minutes
o membership registration
• Oversee that the BCF Reception Area, Wellness Room, Pantry and Multi-Purpose Hall are kept tidy, when required.
Profile:
Required Qualifications:
• Must possess at least a Diploma/Advanced/Higher/Graduate Diploma preferably in Social Services / Business Studies / Administration / Management or equivalent related field
• Qualification and/or work experience in secretarial, administrative, and/or customer relations. Voluntary welfare organisations, non-profit, grassroots sector and/or social service organisations is an advantage
Required Skills and Competencies:
• Strong interpersonal skills with ability to function in a multi-cultural environment
• Good verbal and written communication skills fluent in English with proficiency in a second language as an advantage
• Excellent computer skills in Microsoft Office applications such as PowerPoint, Word and Excel as well as proficient with Google Form, Survey Monkey and Sales Force CRM
• Excellent organisational skills and able to self-manage tasks and duties independently and pro-actively
• Team player with the ability to multi-task, be flexible, resourceful and able to perform despite tight schedules requiring quick turnaround
• Service-oriented mind-set, empathetic to the needs of those requiring assistance, and passionate about helping others
• Patient personality with a pleasant disposition
Working Relationships:
Internal – alongside the Support & Volunteer Department, works closely with the rest of BCF’s Departments: Awareness, Communications & Education as well as Finance & Administration Departments.
External – assist to liaise with various external vendors, partners, members and volunteers who are members relating to various events, programmes and activities, when required.

Interested applicants to submit a CV and cover letter to HR@bcf.org.sg. Please indicate the position applied for in the subject line.